General Terms and Conditions
Courses and personal consultations
Training, Coaching & Healing practice Katinka Passion for Life (practice for Joy, Vitality, Spirituality & Development) is CRKBO registered hence no VAT is due.
The client is fully and independently responsible for his / her actions, both during and outside seminars.
The student / client is responsible for his / her (emotional) process.
Training, Coaching & Healing practice Katinka Passion for Life (practice for Joy, Vitality, Spirituality & Development) is not responsible for the actions and feelings of the student // client.
If the student / client is suddenly unable to attend the seminar, he / she will advise as soon as possible.
All information, both questions and examples, that is exchanged with the group during the seminar // treatment is confidential and should not be discussed outside the group. Only in this way can an open exchange be guaranteed in which the privacy of fellow participants and teachers is fully respected.
Written and oral information received by the training institute and the lecturer is handled confidentially and professionally in accordance with legal requirements. Neither the curriculum nor the curriculum may be copied or otherwise multiplied or given to third parties.
Seminars in general
The price of the seminar includes written teaching materials, coffee, tea and refreshments throughout the day.
The lesson day starts as indicated on the website, usually between 9 a.m. and 10 a.m. and ends around 5 p.m. Please be punctual. You are welcome from 15 minutes before the start.
Be sure to wear comfortable clothing and bring warm socks or slippers.
The course will only take place with sufficient registrations! If there are not enough registrations, Katinka Passion for Life Training, Coaching & Healing practice has the right to postpone the lesson to a later date. If that time does not fit, you will receive your payment back, except non-refundable deposit.
Payment and cancellation rules for course programs
After registration there is a legal cooling-off period of 14 days, starting on the day of registration.
Your registration is only final and your place reserved after receiving the (advance) payment.
The deposit is non-refundable.
If the deposit is not received within 3 weeks after registering via the website, the registration will automatically be canceled.
Please indicate on the bank transfer: invoice number, name of the student, name of the course program and the start date.
The remaining amount must be received no later than 2 weeks before the start of the course on IBAN number: NL46 RABO 0343 5555 73 in the name of E. Tchernova, or paid before the start of the first lesson day in cash.
For payments from abroad on IBAN: NL46 RABO 0343 5555 73, BIC: RABONL2U
In the event of cancellation by the student, the following rule applies: Up to 1 week before the start of the training, 20% of the remaining amount will be returned. The amount for the course in question is then due.
When canceling from Training & Healing practice Katinka Passion for Life: if you cannot / do not want to follow the program part / course at a new time, the full amount will be returned. This amount will be refunded within 10 working days after the cancellation is made known in writing. Cancellation from Practice Katinka Passion for Life will in any case take place if there are too few participants in the seminar (the participants will be notified of this no later than 3 days in advance), in the event of illness by the course leader and other, outside the control of Katinka Tchernova, underlying reasons.
In situations of obvious force majeure, we reserve the right to change the date and location of seminars.
Practice / practice morning, afternoon, evening € 30 or otherwise specified
Skype / WhatsApp consultations
These can be requested by telephone or e-mail.
The client is responsible for a properly functioning Skype / WhatsApp program.
If the connection fails for whatever reason, we first try to restore the contact. If this proves impossible, we will continue the consultation at a different time.
Should you need to reschedule a consultation, please do so at least 48 hours in advance; If this is not done in a timely manner, the client is liable for the entire amount for the reserved time. The client will be issued an invoice for this.
There will be no refunds for agreed consultations.
Please ensure you print a copy for your own records
Questions asked via eMail
eMails with questions of a general nature concerning courses and treatments I offer will be answered without charge. eMails requesting advice and guidance on a specific matter will be answered and invoiced at €35,00 per email.
Questions arising from sessions asked per telephone / WhatsApp / Skype (or similar):
After a session has ended, questions may arise; if so, please note that questions of a general nature will be answered free of charge. Questions about a specific matter will be invoiced at a rate of €35 per 15 minutes – however the first 10 minutes of questioning after a session will be given as my present to you and will not be invoiced.
emails sent after 5pm on Friday or over the weekend will be read and answered on the following Monday!